You are entitled to cancel your order up until artwork approval without stating reasons. The reasons why the cancellation can only be done until artwork approval, is because all orders are custom made and on artwork approval the process for printing is well underway.
To exercise your right of cancellation you will need to advise us via email to: firstname.lastname@example.org
If you cancel, we will refund any payments that we have received from you including delivery costs within 14 working days of receiving your notice of cancellation. To make the refund we will use the same method of payment that you used for the original transaction unless otherwise agreed.